CITIZEN'S CHARTER

TAMIL NADU COOPERATIVE HOUSING FEDERATION

Introduction

Cooperative Housing Department has at its command a vast network Housing Cooperatives both in Rural and Urban centres for providing housing finance for improving housing sock in Tamil Nadu. As many as 197 Taluk Cooperative Housing Societies are catering to the demands of rural people, while a network of 619 Urban Cooperative Housing Societies are meeting the housing needs in Urban areas, with all such societies affiliated to the Tamil Nadu Cooperative Housing Federation Limited.

The housing Cooperatives are providing housing finance under several programmes such as Rural Housing Scheme for Economically Weaker Section, Low Income Group, Middle Income Group, Urban Housing Scheme, Urban EWS, etc. A citizen charter is furnished hereunder to enable the public to come to know of the time limit prescribed by the department for processing the loan applications upto the state of disbursement of loan.

Sl.No. Sanction of Housing Loans Time Limit
1. At the level of Primary Cooperative Housing Societies Loan applications are processed, and forwarded to the Tamil Nadu Cooperative Housing Federation within 21 days from the date of receipt of loan applications for sanction
2. At the level of Apex-body-Tamil Nadu Cooperative Housing Federation Amount is released within 15 days of sanction
3. Return of documents by the Federation Return of documents to affiliated societies within 10 days from the date of receipt of loan clearance certificate from societies